Tuesday, 28 March 2017

Information and commentary for the small business banking industry

More mobile, more digital – small business owners want to see their bank keep up

March 28, 2017
28 Mar 8:59
More mobile, more digital – small business owners want to see their bank keep up

Why small business owners might need short term financing

March 23, 2017
23 Mar 8:59
Why small business owners might need short term financing

Small business banking experts

March 22, 2017
22 Mar 8:53
Small business banking experts

Make your bank attractive to small business owners

March 21, 2017
21 Mar 8:46
Make your bank attractive to small business owners

Show your small business customers how to prepare a business loan application

March 16, 2017
16 Mar 8:55
Show your small business customers how to prepare a business loan application

How banks can revolutionise small business services

March 15, 2017
15 Mar 8:45
How banks can revolutionise small business services

Mobile the way forward for banks and SMEs

March 13, 2017
13 Mar 9:08
Mobile the way forward for banks and SMEs

Meeting your small business customers’ digital needs

March 10, 2017
10 Mar 9:01
Meeting your small business customers’ digital needs

Helping your small business customers manage a cash crisis

March 9, 2017
09 Mar 8:57
Helping your small business customers manage a cash crisis

Be the SME banking experts

March 6, 2017
06 Mar 11:11
Be the SME banking experts

Glen\'s insights

The importance of proofreading

There are many reasons people don’t take the time or trouble to thoroughly proofread their content – they’re too busy, they think they’ve picked up all the errors during the writing phase, they see it as a waste of time – but the most common reason is they figure that what they’ve got is good enough.

Boost word of mouth with the ideal customer experience

The perfect business partner Running a small business these days is a 24/7 job. Business owners are living and breathing their business, and continually thinking of new ways to expand and grow. They’re forming and maintaining relationships with all kinds of key stakeholders – customers, suppliers, their competition… and most […]

Helping small business customers find mentors and advisors

Tapping into experience A bank’s small business advisors are ideally placed to not only provide sound assistance and guidance to their small business customers, but to complement that guidance by helping them find business mentors and advisors. Whether the advisors they have in mind are customers as well, or contacts […]

Questions your customers want you to ask

What they’re not telling you Although it’s true that there will always be people who like to complain, and who will make the most of any opportunity to be the squeaky wheel, the majority of your small business customers probably won’t say anything if there are things about the bank […]

Does your content speak more than one language?

Reaching out globally It’ll probably come as no surprise that Chinese is right up there with English as one of the top languages on the internet. But as businesses worldwide become increasingly reliant on internet content, many other languages are coming to the fore. And a key factor in the […]

Advisor tip of the day

Better control

Accurate records will tell you if your business is making enough money to meet its expenses. They'll show you what you're spending money on and where the money is coming from. This will help you both with budgeting and in making better business decisions.

Action tip

Get help from your accountant in setting up a suitable accounting system for your business that will track your tax, predict your obligations and generate budget reports.