Wednesday, 28 June 2017

Information and commentary for the small business banking industry

Category Archives: Management

24 May

Keeping safe from ransomware and other internet nasties

Your business has been infected by ransomware. Now what? Follow these five steps to recovery and staying safe.

17 May

Customer complaints – turning a negative into a positive

You know the old saying – you can’t please all the people all the time. And while that’s true, neither you nor your small business customers should stop striving to improve your customer service.






16 May

Help your small business customers to go mobile

People are using their smartphones for everything these days – in fact, there are some small business owners who run their entire business on them! It’s not so far fetched when you think about it – these days, smartphones can handle your banking, your accounting, your communications, your social media – even your website updates.






04 May

The SBA – an alternate finance solution

Help your small business customers decide on the SBA loan program that’s best for them.






27 Apr

The importance of mentors in small business banking

A bank’s small business advisors are ideally placed to not only provide sound assistance and guidance to their small business customers, but to complement that guidance by helping them find business mentors and advisors.






26 Apr

Are your small business customers legally compliant?

All too often, people dive into a start-up without first checking that they don’t have any legal obstacles in their way.






13 Apr

Cash flow – the lifeblood of your small business customers

Most first-time business owners will, at some point, need some help managing and improving their cash flow.






12 Apr

Get creative with small business finance

Banks can – and should – cement their relationships with their small business customers further by offering finance solutions that aren’t just about loans.






11 Apr

Outsourcing administration – the small business opportunity

Small businesses’ growth could be stifled because of the burden of financial administration, a study says.






06 Apr

Why small business owners should become thought leaders

Small business owners should always be thinking of ways to boost brand awareness. The more their brand is out there, the more customers they’ll gain. One of the best ways to do this is to become a thought leader in their industry.