Friday, 28 April 2017

Information and commentary for the small business banking industry

Help your small business customers prepare a successful loan application

April 20, 2017
20 Apr 8:46
Help your small business customers prepare a successful loan application

Creative ways to raise finance

April 19, 2017
19 Apr 8:49
Creative ways to raise finance

Get creative with small business finance

April 12, 2017
12 Apr 8:57
Get creative with small business finance

Could an SBA loan work for your small business customer?

April 5, 2017
05 Apr 8:58
Could an SBA loan work for your small business customer?

Helping small business owners manage cash flow

April 4, 2017
04 Apr 8:56
Helping small business owners manage cash flow

How banks can impress their small business customers

March 31, 2017
31 Mar 2:34
How banks can impress their small business customers

More mobile, more digital – small business owners want to see their bank keep up

March 28, 2017
28 Mar 8:59
More mobile, more digital – small business owners want to see their bank keep up

Why small business owners might need short term financing

March 23, 2017
23 Mar 8:59
Why small business owners might need short term financing

Small business banking experts

March 22, 2017
22 Mar 8:53
Small business banking experts

Make your bank attractive to small business owners

March 21, 2017
21 Mar 8:46
Make your bank attractive to small business owners

Glen\'s insights

Helping small business customers find mentors and advisors

Tapping into experience A bank’s small business advisors are ideally placed to not only provide sound assistance and guidance to their small business customers, but to complement that guidance by helping them find business mentors and advisors. Whether the advisors they have in mind are customers as well, or contacts […]

Questions your customers want you to ask

What they’re not telling you Although it’s true that there will always be people who like to complain, and who will make the most of any opportunity to be the squeaky wheel, the majority of your small business customers probably won’t say anything if there are things about the bank […]

Does your content speak more than one language?

Reaching out globally It’ll probably come as no surprise that Chinese is right up there with English as one of the top languages on the internet. But as businesses worldwide become increasingly reliant on internet content, many other languages are coming to the fore. And a key factor in the […]

The benefits of outsourcing content marketing

It’s no secret that banks are in need of fresh, dynamic content for their websites, especially their small business sections. But one of the most commonly asked questions is “How? And from where?”






Measuring traffic to determine the success of your website is dead

In the mid 2000’s we worked with Microsoft out of Seattle. A key conversation was ‘traffic is like a currency. If you can generate traffic, don’t worry about if you can make any money. It will follow’. Cue Facebook, You Tube and all the others that proved this right. But […]

Advisor tip of the day

Building credibility

Two very effective ways to build customer credibility are to feature 'What Customers Say About Us' and 'Projects Completed' pages on your website.

Action tip

Gather customer feedback for your website and write up accounts of work you've done. The web is a visual medium so take advantage of this by featuring photos and images where possible.