Wednesday, 28 June 2017

Information and commentary for the small business banking industry

Do your small business customers really need a business loan?

June 6, 2017
06 Jun 9:06
Do your small business customers really need a business loan?

Making the most of mobile

May 25, 2017
25 May 9:05
Making the most of mobile

The SBA – an alternate finance solution

May 4, 2017
04 May 8:54
The SBA – an alternate finance solution

Help your small business customers prepare a successful loan application

April 20, 2017
20 Apr 8:46
Help your small business customers prepare a successful loan application

Creative ways to raise finance

April 19, 2017
19 Apr 8:49
Creative ways to raise finance

Get creative with small business finance

April 12, 2017
12 Apr 8:57
Get creative with small business finance

Could an SBA loan work for your small business customer?

April 5, 2017
05 Apr 8:58
Could an SBA loan work for your small business customer?

Helping small business owners manage cash flow

April 4, 2017
04 Apr 8:56
Helping small business owners manage cash flow

How banks can impress their small business customers

March 31, 2017
31 Mar 2:34
How banks can impress their small business customers

More mobile, more digital – small business owners want to see their bank keep up

March 28, 2017
28 Mar 8:59
More mobile, more digital – small business owners want to see their bank keep up

Insights from Glen Senior

The importance of proofreading

There are many reasons people don’t take the time or trouble to thoroughly proofread their content – they’re too busy, they think they’ve picked up all the errors during the writing phase, they see it as a waste of time – but the most common reason is they figure that what they’ve got is good enough.

Boost word of mouth with the ideal customer experience

Running a small business these days is a 24/7 job. Business owners are living and breathing their business, and continually thinking of new ways to expand and grow. They’re forming and maintaining relationships with all kinds of key stakeholders – customers, suppliers, their competition… and most importantly, their bank. The […]

Helping small business customers find mentors and advisors

A bank’s small business advisors are ideally placed to not only provide sound assistance and guidance to their small business customers, but to complement that guidance by helping them find business mentors and advisors. Whether the advisors they have in mind are customers as well, or contacts they’ve made through […]

Questions your customers want you to ask

Although it’s true that there will always be people who like to complain, and who will make the most of any opportunity to be the squeaky wheel, the majority of your small business customers probably won’t say anything if there are things about the bank that they think can be […]

Does your content speak more than one language?

Reaching out globally It’ll probably come as no surprise that Chinese is right up there with English as one of the top languages on the internet. But as businesses worldwide become increasingly reliant on internet content, many other languages are coming to the fore. And a key factor in the […]