Sunday, 22 July 2018

Information and commentary for the small business banking industry

Top tips for recruiting great staff

08 Aug

It’s no secret – the better your staff, the more successful your business will be. This is especially true of service-based businesses, where the customer experience is paramount, and having knowledgeable, friendly and experienced employees is essential.

There are a number of methods when it comes to finding the right person for your team. You can advertise yourself using newspapers, trade journals and online job sites. Or you can go with an employment agency, which is often money well spent as they are experts at recruiting.

It’s important to make sure the job description you’ve drawn up clearly outlines the position, what it’s goals are, and your expectations. You want the description to be attractive to potential applicants – remember, you’re selling yourself and your business.

Too often, businesses spend longer on getting rid of an employee rather than on hiring. It should be the other way around, so it’s important to take your time. Get applicants to complete part of the job they’ll be doing, so you can see if they’re competent and if they’ll fit into the team.

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